The New Hospitality Industry Trends in 2021
2021 ushered in a new decade. Hotels in this decade appeal to customers differently. But some things never change – like the importance of customer service and facilities. Guests these days place equal, if not more, importance on cleanliness, design, and hotel technology. There are a number of hospitality trends that can be broadly described as being related to safety and hygiene and these have become especially important with the emergence of COVID, as the world adjusts to the virus and efforts to contain the spread. It is essential that these concepts are a priority for hotels, restaurants, bars, and cafes. Measures here may include the provision of hand gel, increased cleaning of areas where customers will be, implementing policies related to wearing masks or other protective equipment, and ensuring social distancing rules are respected. Any special rules need to be made clear ahead of time and need to be enforced to make people feel safe. The following trends are main that are ad